Third Coast Cat Co. Accessibility Policy

At Third Coast Cat Co., we believe exceptional care begins with respect, kindness, and inclusion. We are committed to making our services as accessible as reasonably possible to all cat parents in our North Shore community.

Communication Accessibility

We welcome and accommodate a variety of communication preferences whenever possible. Clients may contact us by phone, email, or text message, and we are happy to discuss alternative communication methods that best meet individual needs.

Upon request, we can provide service agreements, intake forms, and other client materials in digital formats that are compatible with assistive technology and screen readers.

Website Accessibility

We strive to maintain a website that is accessible and easy to navigate for all users. As our website evolves, we will work to improve accessibility by incorporating features such as clear navigation, readable fonts, meaningful image descriptions, and appropriate color contrast.

If you experience difficulty accessing any content on our website, please contact us. We welcome feedback and will make reasonable efforts to provide the information or assistance you need.

Meet-and-Greets and Home Visits

Because our services take place in clients’ homes, we are happy to discuss reasonable accommodations that may make consultations and communications more comfortable and accessible. We encourage clients to let us know in advance if there are accommodations that would help us better serve them.

Our Commitment

Third Coast Cat Co. is dedicated to treating every client with dignity, courtesy, and respect. We recognize that accessibility is an ongoing process, and we are committed to listening, learning, and making reasonable improvements as our business grows.

Questions, requests, or suggestions regarding accessibility may be directed to:

Third Coast Cat Co.
Email: hello@thirdcoastcatco.com
Phone/Text: (847) 767-1112

We look forward to providing thoughtful feline care, and an exceptional client experience, to every family we serve.